This course is made up of two (2) levels.

Level 1 Objectives

• Effective Communication – The aim of this unit is to give the learner an understanding of the importance of effective communication and the role of feedback.
• Introduction to Health and Safety awareness in the Workplace – The aim of the unit is to introduce the learner to health and safety and its importance in the workplace.

Learning Outcomes

Effective Communication

1. Understand why effective communication is important.
2. Understand the importance of positive and appropriate behavior.
3. Understand the importance of feedback.

Introduction to Health and Safety awareness in the Workplace

1. Understand the importance of health and safety in the workplace
2. Understand the need for risk assessment.
3. Be aware of the requirements for health and safety in his/her place of work
   or learning.

Level 2 Objectives

• Effective Skills, Qualities and Attitudes for Learning and Work – The aim of this unit is to help the learner to be able to demonstrate positive qualities, attitudes and behaviours for learning and work, and to communicate and work effectively.

Learning Outcomes

Effective Skills, Qualities and Attitudes for Learning and Work

1. Demonstrate a range of positive qualities, attitudes and behaviors for
   learning and work.
2. Understand why effective communication is important.
3. Work effectively.

To proceed with this course contact AHA at:
Phone: 756-8244, 326-1416
Email: meruaha@gmail.com